WebThis online training provides video-based instruction, based on the textbook, The Angry Smile: The Psychology of Passive Aggressive Behavior in Families, Schools, and Workplaces. Led by co-author Signe Whitson, this course teaches participants to understand passive aggressive behavior from its development to its five distinct and increasingly … WebEnroll in a hands-on training class. EXPLORE COURSES Webinars Explore our selection of interactive live webinars. EXPLORE COURSES On-Demand Learn at your own pace with on …
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WebIf you cannot find details for the course that you are interested in then please contact Cathy Bolton: [email protected] or telephone 01304 829846. We can also … Web20 Feb 2024 · Conclusion: Evidence for Better Smile Sheets That Measure and Improve Job Performance. We hope you've found this interview with Dr. Thalheimer about smile sheets interesting, and we hope you can put some of it to use to (1) improve your own smile sheets, (2) get more meaningful and actionable information from learners after training, (3) more … WebWhether your team is dealing with customers face-to-face or over the phone, or overseeing teams which do, this course will give them an insight into why a positive approach is so effective. It’ll also explain how to keep delivering that all-important smile! Other courses in this collection Greeting Customers stores in hillsborough nc