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WebConnect with a Ford representative, who’s available to answer your questions about SYNC®, vehicle features, service and maintenance, warranty plans and more. We’re here to help. Chat Hours. Monday–Friday 8:30AM – 10:00PM Eastern Time. Saturday 11:00AM – 7:00PM Eastern Time. Sunday 11:00AM – 7:00PM Eastern Time. WebETIS has now been decommissioned and the functionality which was available here can now be found in the following locations: For Authorised Repairers: www.fordtechservice.dealerconnection.com. For Independent Operators/all other customers: www.fordserviceinfo.com. Refer to GSB 21-7098 for more details. WebPassword Reset Links. Ford Employees Dealers Tier 2/3 Suppliers, Fleet and other Retirees - North Americas Only Retirees - Rest of World. dog face on pajama bottoms